Growing Your Business Is Our Business

Services

Our staff is friendly, knowledgable, and is comprised of skilled professionals that know
what it takes to deliver a premium customer experience. With multi-channel support,
they can be reached for help by voice, email, or chat 24 hours per day, 7 days a week.

Business Consulting Services
  • Identifying Problems and Initiating Change
  • Teaching and Training Employees
  • Six Sigma Process Improvements
Multichannel Customer Solutions
  • Social Media
    Management
  • Remote
    Technical Team
  • Multichannel Multilingual Customer Service
Get More Info
Sales & Customer Retention Services
  • 24/7 B2B Inbound and Outbound Sales
  • 24/7 B2C Inbound and Outbound Sales
  • Proven Customer Retention Programs
Get More Info
Back
Office
Services
  • Back Office Admin and Support
  • Manual Data Entry Services
  • Detailed Reporting and Analysis
Our clients can count on us to deliver a high-end experience, efficiently and effectively tackling demanding customer support problems, and representing their businesses in over 30 languages.
Western and Western Europe

English, French, German, Spanish, Italian, Portuguese, Dutch

Central & Eastern Europe

Romanian, Bulgarian, Russian, Czech, Turkish, Serbian,
Polish, Slovenian, Croatian, Macedonian, Hungarian,
Slovak, Bosnian, Ukrainian, Greek

Nordic

Danish, Swedish, Estonian, Finnish, Norwegian, Latvian, Flemish

Other Languages

Arabic, Chinese, Japanese, Korean

Programming Languages

Java, JavaScript, Python, C, C++,C#, PHP, Ruby, Go, Scala

Support Channels

In a world where customer opinions (good and bad) can go viral instantly across the globe, a superior customer service experience is crucial to maintaining your brand. Our knowledge and experience in a multitude of business services allow us to deliver premium customer support services while being cost-effective.

Our skilled team of professionals are certified for these channels:

  • Self Service
  • Social Media
  • Email
  • Phone
  • Chat

In this digital era, the lion’s share of support requests come via social, chat, and email channels. Yet, voice communications are still an essential part of a successful operation’s support services, so at Teccer Cole Pines LLC we ensure any voice interactions are handled with precision across 30+ languages globally.